FAQs
Frequently Asked Questions (FAQ)
1. Orders & Payments
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment methods.
Q: Can I modify or cancel my order after placing it?
A: Orders can only be modified or canceled within [your cancellation window, e.g., 24 hours] after placement. Please contact our support team as soon as possible.
Q: How do I track my order?
A: Once your order is shipped, you will receive a tracking number via email. You can also track your order under the “Order Tracking” section on our website.
2. Shipping & Delivery
Q: Do you offer international shipping?
A: Yes! We offer international shipping to most countries. Shipping times and costs vary depending on location.
Q: How long will my order take to arrive?
A: Orders typically take [your processing time, e.g., 2-5 business days] to process and [your shipping time, e.g., 5-14 business days] for delivery, depending on your location.
Q: How much does shipping cost?
A: Shipping costs vary based on location and order size. You can view shipping rates at checkout before completing your purchase.
3. Returns & Refunds
Q: What is your return policy?
A: We accept returns within [e.g., 30 days] of delivery, provided the item is unused and in its original packaging. Please visit our Returns & Refunds page for full details.
Q: How do I initiate a return?
A: To start a return, contact us at [everydayexentials@yahoo.com] with your order details. We will provide you with return instructions.
Q: Do you offer exchanges?
A: Yes, we offer exchanges for defective or incorrect items. Contact us within [e.g., 7 days] of receiving your order.
4. Products & Sizing
Q: How do I choose the right size?
A: Each product page includes a size chart to help you find the perfect fit. If you’re unsure, feel free to contact us for assistance.
Q: Are your products true to size?
A: Most of our items fit true to size, but some may run small or large. Please check the product description and size chart before ordering.
5. Discounts & Promotions
Q: Do you offer any discounts or promotions?
A: Yes! Sign up for our newsletter to receive exclusive discounts and updates on sales.
Q: Can I use more than one discount code?
A: Only one discount code can be applied per order unless otherwise specified.
6. Customer Support
Q: How can I contact customer service?
A: You can reach us via email at everydayexentials@yahoo.com or through our Contact Us page. We typically respond within [e.g., 24-48 hours].
Q: What if I receive a damaged or defective item?
A: We’re sorry for the inconvenience! Please contact us immediately with photos of the damaged item, and we’ll assist you with a replacement or refund.
